Pricing is shown in Australian Dollars (AUD) as indicated at the time the order is accepted. We use Australia Post as our preferred shipper.
We offer flat rates for shipping and free shipping if your order is over AUD100 within Australia or over AUD200 for international orders.
Free shipping within Australia for orders over AUD100
Australia AUD10 Standard Shipping for orders under AUD100 (3-7 days delivery)
Australia AUD15 Express Shipping (2-5 days delivery)
Free Standard Shipping for International orders over AUD200
AUD15 Standard Shipping to New Zealand on orders under AUD200
AUD30 Standard Shipping to everywhere else in the world on orders under AUD200
Please allow up to 4 weeks for your order to be delivered as shipping times vary depending on location.
When ordering goods from www.itsfridaycalling.com.au for delivery to destinations outside Australia, the recipient may be charged Import Duty and other Taxes including but not limited to Sales Tax which are levied on import values above a threshold by the customs authority in that overseas country. It is the responsibility of the purchaser to pay these amounts if applicable prior to delivery. It is outside of It’s Friday Calling’s area of control and responsibility to determine, advise or influence these charges. As customs policies vary from country to country, please contact your local customs office for information that is relevant to your country.
Full priced merchandise may be returned or exchanged for a full refund or store credit excluding delivery charges.
If you would like a refund or exchange please email us at firstname.lastname@example.org within 14 days of order date if within Australia or if International 14 days from the time you received the package, stating the reason for return or exchange.
We will NOT take responsibility of returned goods without first emailing us. We will then respond to your email request and advise on further instructions for the return or exchange.
Once we have inspected your returns and have agreed to a refund we will credit your payment or provide you with a store credit excluding delivery charges. Items not received within this period will not be accepted. Items must be in original condition and must not have been worn, washed or altered in any way. All tags must be attached.
Summary of Conditions of Return or Exchange
- Any merchandise item purchased online for refund or exchange must be unworn, unwashed, unused in any way and have the original tags still attached.
- All returns and exchanges must be made within 14 days of order date if within Australia or 14 days of receipt of package for International orders.
- If the merchandise item you want to return was on sale we will only provide you with a store credit which you may exchange for another item.
- The only acceptance of a refund on a sale item is if the item is deemed faulty.
- If we approve a refund or exchange you must include with your item your receipt, postal address and telephone number.
- Refunds will be processed less shipping as soon as possible however please allow up to 2 billing cycles for the refund to appear on your credit card statement.
- The original shipping charges are not refundable.
- When returning goods we suggest you send back via a prepaid traceable method e.g. Registered Post. This is your responsibility to make sure your item reaches us at our postal address 32 Ebley St, Bondi Junction. NSW 2022 Australia
- Return shipping is payable by the customer (excluding return of faulty or damaged items; in which case the return postage will be credited to the nominated credit card) and must be sent via a prepaid and traceable method to ensure safe and documented delivery. We will not take responsibility for missing incoming deliveries without proof of delivery.
- When we have agreed on an exchanged item, we will charge our standard delivery fee for your item.
- We cannot guarantee that if you want to exchange your original clothing purchase we will have your second choice available.
- It’s Friday Calling reserves the right to deny refunds if the merchandise does not meet our returns policy requirements once assessed.
FREQUENTLY ASKED QUESTIONS
Do I need an account to make purchases from It’s Friday Calling?
No, but by creating an account with It’s Friday Calling you will be able to enjoy the following benefits:
- Gain access to VIP and Flash promotions
- Be the first to know when new stock arrives
- Move quickly through the checkout process
- Store and update your shipping address
- View and track your orders in your account
- Manage your account settings, order history and email details
What payment types do you accept?
We accept payments via all major credit cards (via PayPal or Stripe) and PayPal.
Do you keep my Credit Card details?
No, we do not store your credit card details.
Is it safe to use my credit card on your site?
All orders are processed through a secure checkout system, which means you are safe to shop with us. All sales, are assumed to be made to persons over the age of 18. Should you be under 18 years old, you will need to have the involvement of a parent or guardian.
How will I know you received my order?
All orders will be confirmed by email.
How do I use my promo or coupon code?
Simply enter your promo or coupon code in the coupon field in your cart or on the checkout page.
How do I use my gift voucher?
Gift Vouchers are associated with the email address to which they are sent. In order to use your Gift Voucher just make sure to either complete your checkout using that email address.
Gift vouchers must be used in one transaction and within one year of its purchase date. Gift vouchers are non refundable and can only be used on www.itsfridaycalling.com.au
What currency are your prices?
All prices listed on our website are displayed and charged in Australian Dollars (AUD).
Do your prices include GST and other taxes?
All product prices listed on the site are inclusive of a Goods and Services Tax but are DDU (Delivery Duty Unpaid). Please be aware that international orders may incur customs or import duty fees when your order arrives. This varies from country to country and in price and by name. Please contact your local customs office for information that is relevant to your country.
At It’s Friday Calling, we understands that your privacy is important so we ensure that information provided by you is collected and held in accordance with relevant Australian Privacy Laws. If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us.
The information provided by you will be used to update our customer database. This information is for internal use only, and is used solely for the purpose of customer communication. Any personal information provided will not be released, sold or rented to any entities or individuals except in the case of winners names and possibly suburbs which may be featured on the website. However we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending e-mails and mail, and processing payments. They will have access to your information to perform their respective services, but are not authorised to use your information for any other purpose.
As required by law, you may “opt-out” from direct marketing material that It’s Friday Calling may send by following the instructions at the bottom of our newsletters.We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.
Links to Other Websites
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for a linked website and provide them solely for your information and convenience.
In addition, certain external web sites may also provide links to the It’s Friday Calling website. These links should not necessarily be deemed to imply that It’s Friday Calling endorses the external web site or any content therein. It’s Friday Calling does not control and is not responsible or liable for any external web sites or any content, advertising, products, or other materials on or available from such external web sites. Access to any third party site is at your own risk and It’s Friday Calling will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such external web site.
TERMS & CONDITIONS
Please read the terms and conditions displayed before using the Bondi Gym website (https://bondigym.com.au) website and It’s Friday Calling online store. By using the Bondi Gym website and It’s Friday Calling online store, you are deemed to have read the terms and conditions and be bound by all of the subsequent rules & regulations. In the event that a violation of these rules & regulations occurs, It’s Friday Calling reserves the right to seek all remedies available by law & in equity.
We endeavour to keep our website as up to date as possible with items we currently have in our store. When you place an order to purchase from It’s Friday Calling, we will send you an e-mail confirming this. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming e-mail in this regard is sent. The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with It’s Friday Calling. However, in the event that you ordered an item that we no longer have in stock, we will e-mail you and refund your money in full. All prices are correct at the time of the online publication and prices are subject to change without notice. All prices, products and offers include GST. Unforseen supply problems or unexpected demand may occasionally result in stock being unavailable, however all items are promoted in good faith to be available at the time of ordering. Please be aware that sale items are only available during the sale period.
There are a number of Australian laws pertaining to fair trading and privacy including the Trade Practices Act 1974 and the Commonwealth Privacy Act 1988 (with Amendments in 2000). Dispute resolution services are also available in each Australian State and Territory.
EXCLUSION OF LIABILITY
It is the recipient’s responsibility to enter the correct delivery address details. Should the event occur where the wrong address is entered, we are not obliged to re-send the order to the correct address at our expense. If you opt not to insure your parcel, any damage or loss occurring during the delivery or arising from a late delivery is not It’s Friday Calling’s responsibility. Should delivery be delayed, you agree that late delivery does not constitute as a failure on our agreement, and does not entitle you to a cancellation of order. We will not accept liability for any loss or damage arising from items stolen, lost or damaged after delivery has taken place.
Bondi Gym and It’s Friday Calling asserts copyright and all other intellectual rights on this internet site and code used to create it, unless stated otherwise. It’s Friday Calling reserves copyright and all other intellectual property rights on all its contents (including without limitation, all text, photographs, images, video & audio) and are protected by copyright, trademark, trade dress & other laws.
The information on this site is protected under Australian copyright laws. Subject to provisions of the copyright act 1968 (Australia), you must not in any form or by any means:
(i) reproduce, copy, adapt, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or ‘materials’ on the site or otherwise exploit any of its ‘materials’ without our express prior written permission.
(ii) alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this site which can be accessed through this site; or
(iii) use or apply, for commercial purposes any material or information on this site, without the prior written consent of It’s Friday Calling, nothing contained on this site should be construed as granting any license or right of use of any bondigym.com.au or itsfridaycalling.com.au trade mark or part of any trademark displayed on the web site without the express written permission of It’s Friday Calling.
Users of this website may download a single copy of these documents or images for their personal use only.